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Vegan Fast Food
A vegan fast food restaurant formula
First of all, I would like to give some background and
explain why I am doing this. When I was in junior high
school, I worked in the cafeteria to earn my lunch. My
mother married a seaman in the U.S. Navy. A seaman (E3)
earns very little and my mother had three children at the
time, so we were very poor.
Working in the cafeteria continued through high school. I
also worked after school at a restaurant besides running my
printing company.
After completing active duty in the U.S. Air Force in 1965,
I ran three restaurants over a period of several years. One
of these was a vegetarian restaurant in Odessa, Texas,
which I ran for ten and a half months in order to work out
the
details of creating a vegetarian fast-food restaurant that
could be run by one person per shift. I proved that it
could
work. If a vegetarian restaurant can succeed in Odessa
then it could succeed almost anywhere, since the number
of vegetarians in Odessa at that time could probably be
counted on one hand. Since that time I have continued
developing the concept so that I could set up a vegan
fast-food restaurant chain.
Recently I made a decision that will help veganism. I
considered what I am going to do with the rest of my life.
I am 62. The average lifespan of men in the USA is
something like 76 years, but because I am vegan, I
should live a few years longer.
I have decided to sell off most of my properties: at the
very least those that require active management. I am
devoting the few years that I have left to Buddhism,
veganism, animal rights, and the environment. I will
continue running the VEGAN web sites and mailing lists
along with other vegan projects.
I am also going to give up developing my vegan fast-food
restaurant chain. However, I am not abandoning the idea
altogether, but have decided instead to pass on my ideas
to my fellow vegans. Vegan restaurants are very important
towards having a predominantly vegan world by 2050.
There will be no charge for this information, but I would
not
be averse to a free meal when I am in the area of the
restaurant. ;-) I am copyrighting the information with
permission to copy it under the conditions listed below. It
is given with love for all sentient beings.
Please feel free to forward this to any vegan who would be
interested in opening a vegan restaurant. Since I am
copyrighting it, I will ask two things if you want to copy
it. One is that it contains my name and the other is that
it contains the URL for the VEGAN home page:
http://www.vegan-info.com
I have developed a totally new concept in restaurants and I
have test marketed it. It works! To understand what I have
done, and why, you will need some additional background. I
entered the fast-food industry in order to solve some of its
problems and to provide an option to vegetarians and those
interested in their health. Some of the problems that exist
in some, if not all, fast-food restaurants are:
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The business is labor-intensive.
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Fast-food restaurants are not always sanitary.
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They are not concerned with health.
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They are not energy-efficient.
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A lot of food is wasted.
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They are not environmentally friendly.
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Restaurants tend to be low-wage businesses with a high turnover.
Here is how I solved the problems:
First, the food is low in calories, low in fat,
cholesterol-free, and low in price. This appeals to a wider
group of people then just vegetarians.
Second, I did not touch the food, except for the initial
preparation work, and then only when my hands were
thoroughly washed. All food was prepared in such a way that
the risk of becoming infected with E. coli or other forms of
food poisoning was extremely low.
Third, I chose the right kind of food, so waste was almost
eliminated.
Fourth, I did not cook with fats (no oil was dumped in the
drains). Other environmentally friendly methods were also
implemented.
Fifth, a new energy-efficient building was designed.
Sixth, I had no employees. Every place was designed to
be run by its owner(s). This alone eliminated many of the
problems that other fast-food restaurants face.
The major reason that most restaurants go under is
employees. Employees have certainly been the cause
of my failures in the restaurant business. After talking
with many other owners of restaurants that have failed, I
realized that is also the experience of other people.
My success came when I ran the business without employees.
Here is why: Food costs for a restaurant are, on average,
about a third and drink costs about a quarter, of the price
charged. That should leave a lot of money for profit or
enable the owner to offer meals at lower prices.
Instead, overhead, mainly salaries, eat away profit.
Employees have to be paid even if no money is coming in.
You pay them to sit around and do nothing. Yes, you can
have them clean, do prep work, and so on, but there is
only so much that they can do. Theft by employees, poor
service, employees not showing up for their shifts,
employees bad-mouthing the business (especially after
they are fired), large amounts of paperwork and taxes
related to being an employer, and more, destroy business
or eat into profits. So, when I decided to reinvent the
fast-food restaurant business, this was my number one
consideration other then making it totally vegetarian
(and later vegan after I became a vegan).
Here is how I eliminated employees:
First, I redesigned the work area. I made it very logical
and designed it around a circle with me in the middle.
Even though my first building was not a dome, I still tried
to make the work area as close to a circle as possible. In
this way everything was within reach. It just takes
imagination and some thought. What you use the most
needs to be located the closest to where you mainly work.
The dome building needs to be only about 300 sq ft. Of
course, you can build a larger dome if you choose. My
suggested circular layout is highly efficient. Shelves and
areas beneath the counter provide extra storage. The door
doubles as a drive-up window. Space is utilized to the
maximum. Even the restroom is extremely small and is
used only by the owner.
A dome building is very inexpensive to build and can be
moved. If the business ceases to operate, the building can
be moved to the owner's home and used as a storage shed,
a workshop, a children's playhouse or for another purpose.
The land requirement is so small that the building can be
erected in a space that is unusable for any other kind of
business. This means that the land can be purchased at a
bargain price. Land can also be rented from a shopping
center.
The restaurant has only a drive-through window. There are
several reasons for having no tables or sitting areas. Most
States require there to be two restrooms if seating is
provided. This takes up space and entails a lot of extra
clean-up. Restrooms at a restaurant must be kept clean at
all times. Not all customers will leave the restroom clean
after they use it, so that means an extra person must be
hired to take care of it. If there are public restrooms
they must be handicapped-accessible. This takes even
more space and necessitates more heating/cooling and
more cleaning.
In addition, there is the clean-up of the seating area,
which would also need to be done by a second person.
The restaurant could be placed in a food mall since the
renter would not be required to clean up the seating area.
The second thing I did to eliminate employees was to forget
the idea of serving a huge variety of dishes. My aim was to
serve a few items and do them well. Avoid serving food that
entails a lot of work to serve it other then prep work.
Think
of a school cafeteria where you would simply scoop out
what you are serving.
Third - and this is the only thing that I really dislike,
but I could not think of an alternative that did not
necessitate employees - I used Styrofoam containers. They
retain heat, or cold, and they eliminate much of the clean
up. Thus the only clean up is from the prep work,
along with the serving pans and utensils.
Fourth, since there are no employees, theft, employee taxes,
wages, employees not showing up, poor service, bad
employee PR, and more are eliminated.
The only major mistake when I ran my test vegetarian
fast-food restaurant was in my choice of food. I am not
talking about the fact that it was a vegetarian restaurant.
Remember that I was a vegetarian back then. No: the
mistake was in what I served. I served burgers, giant
bagel pizzas, soft drinks, milk shakes, and a few more
items. Everything worked well until I had a rush, and then
I had a problem. I got behind and I could have used a
second or third person. Since that is not what I wanted to
do, I started developing different menus. I created a
great sloppy joe but I would have to make a few changes
to make it vegan.
So here is the answer: choose recipes for dishes that will
not go bad or change their taste if they are kept hot for
several hours. Another possibility is to prepare dishes
that can be kept in the refrigerator overnight and still
taste right. Many Indian and Chinese recipes will work. If
you work within the parameters that I mentioned above
and use foods that can be served cafeteria-style, you will
have a winning combination. All you will need to do is to
scoop the serving into a Styrofoam container and give it
to the customer at the drive-up window.
If you are not sure how much food to prepare, just cook
more than you think you will need and place the surplus
in the freezer. Half an hour before you want to serve it,
place the entire tray in the oven and it should be ready
to go into the steam table in a short time. I have
experimented with this and well-chosen dishes will
remain fresh-tasting for several days. Please note that
you are not destroying the nutritional value of the food if
it is only kept in the freezer for a few days. By using
this
method of not throwing away any of the food, you
eliminate waste. I never wasted anything during the
seven months of testing my concept. Of course, had I
dropped anything on the floor I would not have saved it -
but I was careful never to drop anything.
I received the highest grade (10) in my inspections from
the health department for all ten and a half months of my
test, something that no-one else in Odessa at that time
had ever achieved. The health inspector was very
impressed with my restaurant.
When one person runs a restaurant, sanitary conditions
become even more important than for most other
establishments that serve food, since the same person
who handles money must also work with food. I have
walked out of restaurants when I saw staff handling both
money and food without washing their hands in between.
Money is one of the dirtiest things in our society. That is
why I do not eat the vegan food at "Subway". I have
seen several there handle money and food without
washing their hands. The solution is simple: never touch
food while taking money. Serving utensils should be
used and no food that requires direct handling should be
served. Of course prep work is different since the
restaurant is not open while that is taking place. Even
then, hands should be cleaned thoroughly and never
just rinsed. Twenty seconds of vigorous scrubbing with
hot water and soap is the bare minimum. A simple rule
is to put yourself in the place of your customer and make
sure you would feel that sanitary conditions are in place.
Always aim for the highest score from the health
department. In many cities that will give you some free
publicity. Free publicity is much more valuable then
advertising. The only thing better is word of mouth.
If you are going to build a building from scratch then
consider a well-insulated dome building. The circle
makes it much easier to work in the center. Heat
and cool it with a heat pump. This allows fresh air as
a pleasant side-effect. In addition, combine the
entrance door with a drive-up window. This helps
conserve energy. Keep the drive-up window closed,
and use a speaker and microphone system instead
of opening and closing the window. The window
should only be used for handing out the food and
accepting money. By only having a drive-up window,
and no walk-up window or walk-ins, you eliminate
cleaning up other people's messes. This saves on
labor and eliminates the need for carrying trash to the
dumpster.
There are so many other things that I could tell you
but I am writing a pamphlet and not a book. If you
follow my plan then you can succeed with a vegan
fast food restaurant without investing a lot of money
and without spending a lot in its operation.
Remember that this concept has been test-marketed
in one of the least likely to succeed areas of the USA:
in the middle of cattle and oil country where they love
their thick steaks. It worked.
One last point which is very important. Advertise your
restaurant as a healthy alternative and downplay the
fact that it is vegan. Use some key words that will let
veg'ns know that it is a place where they can eat
without concern. It should be something that would
not bring a lot of notice to flesh-eaters. Consider
what they might think about corn, peas, potatoes,
cantaloupes, bananas, oranges, apples, and other
fruits and vegetables. They almost certainly will have
no problem with those, but then tell them that your
restaurant is vegan and they might think differently.
Many times I would serve someone a "healthy burger"
and when I asked them what they thought of it, they
would say that it was the best burger they had ever
tasted. When I told them that it was all vegetarian
and made out of soy beans, they would throw it away
and cuss me out. So emphasize the fact that the
food is low in calories, low in fat, cholesterol-free,
and low in price. This will increase your sales and
help you to become successful.
My concept makes failure almost non-existent unless
the food is really bad or you do not follow this plan.
Remember, at first it will be slow, but it will build up.
So, a person must be ready to have a rough time at
first, but by sticking with it s/he will do very well in the
long run.
Copyright 2002 and 2003 by David A. Weseloh, Ph.D.
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